FAQs

ACCOUNT FAQS

How to update my email address?

To update your email preferences, send an email to team@musashi.com. In your email, please confirm both your old email address and the new email address you wish to change to.

How to update my shipping address?
  1. Click on the profile icon on the right-hand corner.
  2. Log in with your details.
  3. A pop up should appear on the left-hand. If not, click on the profile icon again.
  4. Click on “PROFILE” on the bottom row of the pop up.
  5. Click on “Shipping addresses”.
  6. Add Address or click on an existing address to edit and press “Save”.
How to update my sport?
  1. Click on the profile icon on the right-hand corner.
  2. Log in with your details.
  3. A pop up should appear on the left-hand. If not, click on the profile icon again.
  4. Click on “PROFILE” on the bottom row of the pop up.
    Click on “My Preferences” at the top below your name.
  5. Click on “Your Sport” rectangle to select a new sport and press “Save”.
How to update my name?
  1. Click on the profile icon on the right-hand corner.
  2. Log in with your details.
  3. A pop up should appear on the left-hand. If not, click on the profile icon again.
  4. Click on “PROFILE” on the bottom row of the pop up.
  5. Click on “My information”.
    Type out your changes and press “Save”.